About Us
ITS The Room is an online fashion and accessories retail store that features high-quality products from Black-owned brands. Founded in 2019 by Tia L. Woods and her daughter Tiana Allman, the store provides a dedicated e-commerce platform to help Black entrepreneurs grow their audience and income without the need to manage a physical storefront.
With the motto "You grow, we grow, we all grow," the business offers a unique and intentional shopping experience, showcasing clothing, beauty products, books, home décor, and more—primarily from small, Black-owned businesses in Connecticut and beyond.
Beyond retail, ITS The Room is built on legacy and community empowerment. The name "ITS" honors Tia’s children and grandchildren, symbolizing a long-term vision of generational wealth and lasting impact within the Black community. Whether you're a vendor, team member, or customer, you're invited to be part of this growing legacy.
Featured Products
Glow All Winter Long
Best Seller
-
Can I customize my shop?Yes. Each vendor can add their own store banner, logo, and brand description. This helps build trust and recognition among customers.
-
How do I join the marketplace as a vendor?Simply click the “Become a Seller” link on our homepage and complete the registration form. Your application will be reviewed, and once approved, you'll receive access to your seller dashboard.
-
When do I get paid?Payouts are typically processed monthly, after deducting the subscription fee and platform commission. Detailed payout reports are available in your dashboard.
-
Can customers buy from multiple vendors in one order?Yes. Customers can place a single order containing products from multiple sellers. The system will automatically split the order and notify each vendor separately.
-
How do I manage my products and orders?Once approved, you will get access to a personalized seller dashboard where you can: Add and edit products Track orders Manage stock View earnings and payout history
-
Do I need to invoice customers?No. The marketplace system automatically generates order invoices. You may access your order history and earnings breakdown via your seller dashboard.
-
Can I sell any type of product?All products must comply with our marketplace guidelines. Prohibited items include illegal products, hazardous materials, and items that violate intellectual property rights.
-
Who handles shipping and delivery?Each vendor is responsible for shipping their own products. You must provide accurate shipping costs, delivery times, and tracking details for each order.
-
How much is the seller's commission?Sellers earn 90% of each sale, after the subscription fee for that month has been fulfilled. For example, if your product sells for $100 and your subscription fee is $10, you’ll receive $90 once the subscription is covered.
-
How much does it cost to become a seller?There are multiple monthly subscription levels you may choose from based on your business needs. Important: You only start paying your monthly subscription when you make a sale. The fee is deducted from your sales revenue until your subscription cost is covered for that month.
-
What is ITS the Room?ITS The Room is a retail clothing store based in Connecticut offering a curated selection of stylish apparel and accessories with a special focus on promoting and supporting Black-owned brands.
-
Where is ITS the Room located?ITS The Room is located online at www.itstheroomct.com
-
What payment methods do you accept?We accept major credit cards (Visa, MasterCard, American Express, Discover.)
-
How long will it take to receive my order?Delivery times vary based on your location and the shipping method selected. Standard shipping typically takes 5-7 business days. Expedited shipping options are also available.
-
Do you offer international shipping?Currently, we only ship within the United States. We are working on expanding our shipping options to include international destinations in the near future.
-
What is your return policy?We offer a 20-day return policy for items in their original condition with all tags and packing intact. Please visit our return policy page for detailed information on how to process a return.